How to replace that legacy ERP system?
Sometimes the best way to address persistent business software problems is to scrap the old stuff and bring in the new. Despite the temptation to put more patchworks on the legacy ERP system and save the software selection and implementation project for another day, the reality is that software technology evolves rapidly and new ERP advances in critical areas such as ease of use, business process automation, business intelligence and integration with new tools such as mobile devices or social CRM may provide significant advancements to the company. Even new delivery models such as hosted ERP or software as a service (SaaS), or new technologies such as open source ERP software can fundamentally alter IT processes and impact business performance. However, enterprise software selections and new deployments are always a big deal, accompanied by big risk, particularly when you're talking about your Enterprise Resource Planning (ERP) systems. This is no minor system. These missions...